Home / Imprint
Imprint
Legal notice of the operator. HipSmile is a hosting and matching service, not a welfare office or public authority.
Last updated: 25 October 2026
1. Operator
HipSmile is a digital matching and hosting platform. The operator is Said Zejjari, acting under the name PilatusWeb, as a natural person established in Switzerland.
Said Zejjari
Weinberglistrasse 9
6005 Lucerne
Switzerland
Phone: +41 76 460 65 60
Email: app@hipsmile.com
The person authorised to represent the activity is Said Zejjari. No commercial-register entry or VAT number is asserted here. If VAT applies, the number appears on the invoice.
2. Role of the platform
The operator only provides technical means for users and organisations to make requests and offers visible. HipSmile is not a public authority, social-welfare office, clinic, pharmacy, trustee, paying agent or substitute for associations or competent statutory bodies. The operator does not become a party to help arranged between users or with partner organisations.
3. Our own content
Editorial text on this website is prepared with ordinary care. No warranty of accuracy, completeness or currency is given. Images and listings on the public site are illustrations, not live, verified or warranted cases.
4. Third-party content and links
Listings, profiles, messages, images and posts by users or partner organisations are third-party content. The operator is a hosting and intermediary service. There is no general obligation to monitor. Any voluntary review of listings before publication is a safety measure, not confirmation of identity, need, lawfulness, quality or fitness. After actual knowledge of an infringement, content is removed as far as reasonable. That does not create liability for third-party conduct. Linked third-party sites remain solely their operators’ responsibility.
5. Copyright
The HipSmile mark, logo, texts, design and software are protected. Any use beyond what the law allows requires prior written consent.
6. Dispute resolution
The European Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. The operator is neither obliged nor willing to take part in dispute resolution before a consumer arbitration board unless the law requires it.
7. Governing law and venue
Swiss substantive law applies, excluding the CISG and conflict-of-law rules, except where mandatory law of the user’s country of residence provides otherwise. Exclusive venue is Lucerne, Switzerland, where permitted. Mandatory consumer venues remain unaffected. Details are in the Terms of use.